Returns and Refunds
What do I do if I receive an incorrect or faulty product?
We’re sorry to hear that you’ve received an incorrect or faulty product. Please contact us straight away with your order number and further details about the issue and we will investigate this for you.
Can I return an item?
We are happy to accept your item for return if you change your mind, for a credit note. On the strict conditions:
- That the item is within 30 days of purchase.
- Provided that you have proof of purchase.
- The product is unworn, unwashed and in original condition.
- Item/s must have all tags still attached.
- Return slip must be completed and included with your return.
No returns on sale items, for change of mind.
How long do I have to return an item if I’ve changed my mind?
You may return your items within 30 days of purchase,
Can I return an item I have purchased via Afterpay or Zip in-store?
Yes, any items purchased using Afterpay or Zip can be returned in-store. The funds will be credited to your Afterpay or Zip account.
We are committed to providing the best customer satisfaction and customer care.
